I wish the company cared more about their associates. Like yes the customer is always the priority but us associates and manages go through so much and the company does not care.
Advice
I would say look for other options before you apply here.
Be the first to mark this as helpful
Sales Associate
May 2022 • Davenport, IA
What I liked
Welcoming environment for retail. Easy to pick up on processes and work routines. Hours are flexible.
What I wish was different
Understaffed on shifts sometimes which was a hassle.
Advice
It feels intimidating at the start because they just throw you into everything, but give it a week and you’ll be fine! Really is a decent place to start as a summer job. That being said, it’s still retail.
Be the first to mark this as helpful
Retail Sales Associate
May 2019 • Birmingham, AL
What I liked
Friendly people, nice environment.
What I wish was different
More opportunnities to learn about cashier training.
Advice
Be prepared to be very attentive to detail, be comfortable with approaching people and determining if they want/need help.
Be the first to mark this as helpful
Cloud Apps Engineer
April - September 2021 • Columbus, OH
What I liked
Willing to take people without much experience
What I wish was different
More backend opportunities
Advice
Go for it
Be the first to mark this as helpful
Retail Salesperson
February 2020 • Sioux Falls, SD
What I liked
I love how I am treated at my job.
What I wish was different
During this Covid time I feel some tasks are overdone.
Advice
Do your best work.
Be the first to mark this as helpful
Sales Associate
September 2019 - July 2020 • Lincolnshire, IL
What I liked
Great environment, very nice people working there and pretty good discount on shoes. Very flexible scheduling.
What I wish was different
Certain managers acted too pretentious for working at a retail store. Unfair policies on coupons for employees. Customers were rude but that could be based on area.
Advice
Don't take the job too seriously, you're not getting paid enough for that. Do as you're told so that when you're more experienced than the new people, you can tell them what to do too.
Be the first to mark this as helpful
Sales Associate
April 2017 • Southlake, TX
What I liked
The work environment is chill, I can go at my own pace for the most part. I love how excited some customers get when I am able to find their shoes for them.
What I wish was different
Nothing
Advice
I've worked their or years, so I know how to handle a variety of situations, but you just have to be patient and take each interaction as a chance to learn something new.
Be the first to mark this as helpful
Sales Associate
June 2019 • Lake Mohegan, NY
What I liked
Relaxed, comfortable work environment
What I wish was different
N/A
Advice
Always work hard and put your best foot forward, no matter where you are working. DSW is all about customer service so smile and be friendly!
Be the first to mark this as helpful
Sales Associate
July 2019 • Charlottesville, VA
What I liked
my coworkers and my discount
What I wish was different
I wish I had more coworkers so I could focus more on school.
Advice
Working in retail gives you great practice for dealing with all sorts of people, but at times it can be trying.
Be the first to mark this as helpful
Sales Associate
June - September 2019 • San Francisco, CA
What I liked
-welcoming atmosphere
-good management
What I wish was different
-better transparency about breaks worker's compensation
Advice
n/a
Be the first to mark this as helpful
IT Distribution Systems Intern
May - August 2019 • Columbus, OH
What I liked
Designer Brands has a very structured intern program and I liked that part of it. DSW made sure that all interns have a good time and learn at the same time. I learned tons as a developer and the manager was very nice to me, challenging me to get out of my comfort zone to become a better worker.
What I wish was different
I wish DSW would have reached out more to BYU and other West college students. It was almost all Ohio State University or Ohio area DSW recruited from. Also, it would have been nice if we had more chance to learn about other functions of the company in depth.
Advice
I highly advise to learn about how the company works and how the business works in general while interning, no matter what company you're in. It is such a valuable time that you should not waste any time while working there.
Be the first to mark this as helpful
Warehouse Associate
November 2018 • Buckhead, GA
What I liked
I love the people and the work
What I wish was different
Nothing!
Advice
Do not try to overwork yourself, as your body will start to give out on you
Be the first to mark this as helpful
Sales associate
May - August 2018 • Columbus, OH
What I liked
The people I met and the experience I have gained
What I wish was different
I wish I had longer time to learn more about the different aspect of the store and to gain even a higher level of skills.
Advice
Make sure that you actually enjoy the position and take advantage of the skills they offer you.
Be the first to mark this as helpful
Sales associate
June 2015 • Ithaca, NY
What I liked
Great people, easy work. learned a lot about shoes, running a business and how to work with people.
What I wish was different
I wish it paid more
Advice
It’s a good summer job, but only if your a freshman. Spend time on something that will help your future
Be the first to mark this as helpful
Sales Associate
May 2018 • West Des Moines, IA
What I liked
I liked that the managers were easy to work with, and it's a fun job. It provides almost constant opportunities for customer service experiences, as well as warehouse and merchandising experiences.
What I wish was different
Advice
A piece of advise for those interested: enjoy working in a customer service job. A lot of people come in every day, and most need help with finding a shoe they saw online or needed more sizes or needing to be sized. It's a fun job if you make it one and enjoy people.
Be the first to mark this as helpful
Morning stock associate
June 2018 • Braintree, MA
What I liked
What I wish was different
I do wish that some managers were more positive about employee accomplishments.
Advice
Be the first to mark this as helpful
Sales associate
July 2018 • Redlands, CA
What I liked
I like how friendly the management is and how they care for their associates. Makes it a great environment to work in.
What I wish was different
Advice
Be the first to mark this as helpful
Sales associate
July - September 2018 • York, PA
What I liked
The flexibility of tasks, I could work on just about anything.
What I wish was different
More consistent hours
Advice
Be prepared to learn all aspects of the job, and self start tasks.
Be the first to mark this as helpful
CRM any Loyalty Intern
May 2018 • Columbus, OH
What I liked
I felt like my work was valued. I had responsibility and did things that were customer facing and impacted the business. The environment was so collaborative and fun. DSW really lives by their values of Accountability, Collaboration, Passion, and Humility. I am excited to be staying here in a full time position!
What I wish was different
Advice
Be curious and don’t be afraid to ask questions. Showing interest goes a long way. Always be willing to learn more.
Be the first to mark this as helpful
Sales Supervisor
March 2017 • Longmont, CO
What I liked
Collaborating with other to problem solve. Delegating tasks to a number of people to create a good experience for guests .
