What I liked
I love the atmosphere of the job. While not immediately what I want to do post-college, my knowledge of computer science helped me with the tasks of the job, and the job experience, conversely, helped me with computer science (problem solving). The managerial staff is excellent: friendly, professional, and understanding of the student status of most employees.
Additionally, the help / communication network employees have access to makes you feel like part of a team, even when working remote or by yourself. Questions you may have about a customer's issues are answered, if not discussed within seconds of asking.
Working for UITS has been a great eye-opener as well. Being my first "office job" per se, I was able to get experience with ticketing, problem solving, and professional communication. As a budding developer, these skills I know will be invaluable to my career.
The networking that entails with communicating with customers is also a "perk" to the job. Getting to meet other students, faculty, and professors in a professional setting has been a great way to make connections.