http://www.asurion.com

Asurion

Customer care representative

February - October 2018 • Russellville, AR

What I liked

The one thing I liked about this job is the benefits, some of the coworkers were friendly and helpful.

What I wish was different

I wish the way they make they’re decisions about certain things should be different.

Advice

Watch what you say in your workplace and around certain people.
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Software Engineering

May - June 2021 • Nashville, TN

What I liked

Asurion is hands down one of the best corporate cultures in the SWE world. With kind mentors, extensive resources, dedicated efforts to increase diversity and inclusion, and a modern approach to technology, it's hard to imagine what my career would be if it wasn't for Asurion being my first Internship in college. A culture that encourages growth and learning is key and these values were apparent in the culture of the company. If you want to learn, this is the place to be.

What I wish was different

Wish the internship was in person, but due to COVID it was remote. Despite this, WFH was handled very well.

Advice

Utilize coffee chats, 1-1's and any other opportunities to learn more about the people that work there.
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Software Engineer Intern

May - August 2021 • Nashville, TN

What I liked

I liked everyone that I worked with because they're all super nice and friendly. The internship is challenging, but I had a mentor and a manager who were willing to help. I learned about a lot of cool tools and the process of working with production software. Also Nashville is really cool.

What I wish was different

Advice

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Software Engineer

May - August 2020 • Sterling, VA

What I liked

I loved the culture. There is so much support for young engineers. You get a lot of say in what you work on and what you learn. There are tons of opportunities and you have an incredible amount of resources between mentors, best practices, and internal education. Even as an engineer they give you opportunities to work on a business case with other interns with other backgrounds. Couldn't have been better.

What I wish was different

It was too bad that it was all virtual, but the company did a great job of adjusting to the WFH format.

Advice

Keep doing what you're doing, the culture brings people back.
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Technical Consultant

July 2018 • Grand Junction, CO

What I liked

fun experience repairing cell phones

What I wish was different

more active learning experiences

Advice

This type of job was purely a service shop oriented thing, in many cases better for those who aren't pursuing a degree, though the pay is nice.
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Customer Service Representative

May - August 2019 • Phoenix, AZ

What I liked

I enjoyed learning how to navigate and troubleshoot different operating systems for cellphones and computers.

What I wish was different

I wish the full extent of the job description would have been disclosed at the initial interview; this is technically also a sales job which was not properly advertised on the original job listing.

Advice

Do not expect to develop a long term career from the customer service rep position unless you’re perfect 100% of the time.
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In-Home Tech Expert

May - August 2019 • Tallahassee, FL

What I liked

Pay, good managers

What I wish was different

More flexible schedule

Advice

Good pay for minimal work
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Technician

June 2018 • Phoenix, AZ

What I liked

Community and diversity

What I wish was different

Nothing

Advice

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Repair technician

April 2019 • Boardman, OH

What I liked

Good company, with flexible work schedules, and advancement opportunities. Management is very hands on with technicians to help improve technical skills, knowledge, and performance

What I wish was different

I wish I could have more weekends off

Advice

Definitely would recommend applying
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Software Engineer

July 2017 • San Mateo, CA

What I liked

Work environment

What I wish was different

Offer closer to living expenses in this area. Company is based in Nashville.

Advice

Know what salary you want or they will stay on the lower side.
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Graphic Design Intern

June 2018 • Nashville, TN

What I liked

Friendly people, exciting projects, and a busy atmosphere.

What I wish was different

Nothing!

Advice

Make friends with you coworkers: don’t turn down lunch out or a conversation in the break room to engage with the people you work with.
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Mobile tech

August 2009 • Aiea, HI

What I liked

I like how they can work around my school schedule. They give me great benefits like holiday and vacation pay. I’m eligible for raises and also commission.

What I wish was different

It was closer to my college

Advice

That being loyal to your employer will pay off in the end they will take care of you.
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csr

May 2017 - August 2018 • Tempe, AZ

What I liked

Everything call being something different and not repition

What I wish was different

More flexibility with certain stat goals and how many reps

Advice

Just read up about phones!
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