What I wish was different
I wish my boss would care about his employees more than the customers, as our field is difficult to deal with. People always have something to complain about, I've had multiple scenarios with other coworkers and customers that could be considered violations of privacy and gender equality. The manager always depends on the "better" workers to do everything and constantly berrates them to do better but the others who don't care get away with their high pay and laid back attitudes.