Forever 21

Check Out Cashier

May 2018 • Baltimore, MD

What I liked

Interacting with customers, my co-workers, and managers.

What I wish was different

Advice

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Sales Associate

June 2019 • San Mateo, CA

What I liked

I like seeing the customers buy those remarkable clothes that they love to wear for various events, such as festivals and back-to-school.

What I wish was different

Make better communications with the customers, learn how to use the cash register properly, and clean up around the entire store before the next day.

Advice

If any customer needs help with the colors and the models of each clothing, I would pick one for him/her.

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Sale associate

May - August 2019 • New York City, NY

What I liked

I liked helping and getting to know the customer to make their shopping experience better. I also like how the employees worked as a team.

What I wish was different

I wish that the scheduling was more organized.

Advice

Working at forever 21 can be stressful sometimes but if you do what you’re supposed to then everything will be fine.

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Sales associate

May - August 2019 • New York City, NY

What I liked

I liked helping and getting to know the customers. I also liked how the employees worked together as a team

What I wish was different

I wish that the scheduling was more organized.

Advice

Working at forever 21 can be stressful but if you do the job correctly everything will be fine.

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Sales Associate

May - August 2019 • Natick, MA

What I liked

My coworkers

What I wish was different

Less hours

Advice

Don’t assume everything will go the way you want.

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Sales

December 2017 - September 2019 • San Jose, CA

What I liked

The friendships you made with the people you work with.

What I wish was different

Management did not know how to communicate sometimes and they came out really rude.

Advice

Be outgoing. And if you aren’t just try your best either way this job helps you take away those nerves.

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Sales Associate

April 2018 • Fishers, IN

What I liked

I enjoyed the overall teamwork aspect of the job.

What I wish was different

I wish there would have been better opportunity for growth.

Advice

Know how to be a real team player. You should never feel the need to say “that’s not my job”. It takes everyone’s hard work in different areas to be successful.

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cashier

May 2019 • Columbia, MD

What I liked

hours

What I wish was different

hourly wage

Advice

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Sales Associate

June 2019 • South Hills Village, PA

What I liked

I loved the flexible hours and the friendliness of the staff.

What I wish was different

I wished that the communication had been better in regards to scheduling.

Advice

I would definitely recommend this job to my friends! It has taught me how to deal with the public in appropriate ways, even in the toughest situations. Working well with people is necessary in any major!

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sales associate

May - July 2019 • New York City, NY

What I liked

My coworkers were all really supportive even when the managers weren’t. The location in times square was easily accessible and the store was large so there was always something to do.

What I wish was different

I wish we could have picked which section we worked in, as well as having a better way to access our schedules rather than coming into the store to check.

Advice

A very short term job, most everyone quits and that’s why they hire so many people so quickly, so don’t sweat it. Treat the job and the people working with respect but recognize your place in the company is not permanent by any sense of the word.

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Customer Service Associate

May - July 2019 • Miami, FL

What I liked

I liked the people I worked with.

What I wish was different

I wish I had gotten paid more.

Advice

Don't work at Forever 21.

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Sales associate

June - August 2019 • Torrance, CA

What I liked

I really enjoyed the the aspect of getting to work with a team and getting some valuable work experience in a large corporation.

What I wish was different

I feel that in some ways there was a lack of communication between the managers and the employees, often times the schedule would shift and the managers would fail to let the employees know.

Advice

I would say that you should be proactive in your job search, it is not enough to apply online and expect to get hired, if you do want to get hired you should actually visit the hiring manager in person because it shows your drive and helps you to make personal connections.

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Retail Salesperson

May - September 2019 • Woodbridge, VA

What I liked

Learning the fundamentals to retail & Improving my Customer Service Skills.

What I wish was different

Better pay / it also allowed me to realize how underpaid retail workers are for the amount of labor they are doing.

Advice

Being a genuinely kind person is important and will take you places you can’t imagine. Not just being kind in a working environment but throughout life.

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Team Member

May - August 2019 • Fairfax, VA

What I liked

I enjoyed being able to help customers and maintain everything well organized. I enjoyed my coworkers, they were always there if I needed any help personally or with work.

What I wish was different

I wish the pay and the responsibilities were different for being a team member. There is a lot of things you do that they should raise the pay at least a dollar or 50 cents. It would help a lot of the people who are working in the store, most of them are college students or adults who have a second job. The store I was working in had a broken AC unit and there were times I would arrive and the AC was working or it was still broken. During the hot summer we'd have to work in the store, the managers allowed us to take breaks throughout the shift but it was unacceptable that there was sometimes weeks where we would not have AC. The only thing they had when the AC was broken was big fans but the store is large and the fans would not circulate enough cold air. The managers wanted to close the store but the main manager of the store or of the several stores of F21 in Fairfax did not want to in order to gain more money. This was the worst part of it all. Forever 21 needs to clean up their act and treat their employees with respect.

Advice

One piece of advice I would like to share is that make sure we analyze the place you are applying for. Get all the information needed like, your pay, the environment in the store, responsibilities, and benefits. As a college student I took this job because it was the first summer job that accepted me and I needed money to pay for my summer classes at college. Know your self worth and when it is time to quite or make a stand.

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sales associate

December 2018 • White Plains, NY

What I liked

The sense of community within the staff was lovely and helping people find clothes felt good!

What I wish was different

I wish I could have had longer hours.

Advice

It takes a lot of patience to work retail so it is important to work on communication skills.

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Sales Associate

July 2019 • Concord, NC

What I liked

I liked the job since it kept me busy and my coworkers were friendly.

What I wish was different

N/A

Advice

One piece of advice I would share about this experience is to make sure you are ready and prepared to work in retail if you decide to work in a clothing store.

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Sales associate

May - August 2019 • San Antonio, TX

What I liked

The people I worked with, management

What I wish was different

More hours

Advice

Be open to talking to customers

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Sales associate

May - August 2019 • New York City, NY

What I liked

I liked that all the employees worked together as a team. I also like engaging with the customers to make their shopping experience better.

What I wish was different

I wish that the schedule at the forever 21 in queens center mall was more organized.

Advice

Working at forever 21 can be stressful but if you work with a sense of urgency and work well then everything should be fine.

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Sales associate

May 2019 • Garden City, NY

What I liked

How close it was to home.

What I wish was different

The flexibility of hours available to work.

Advice

If you aren’t into cleaning up after people then this isn’t the job for you.

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Sales associate

June - August 2019 • Maumee, OH

What I liked

I liked the ability to connect with all sorts of people and the opportunities to grow as an individual

What I wish was different

Management - sometimes the lack of communication caused confusion amongst employees and customers

Advice

In any job experience, if they give you the opportunity to feel out the position or even different areas within the job or company, take it! I ran the register, floor and fitting room, and I found that my strength was working the floor.

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