In the development of our first product, the t:slim® Insulin Pump, we conducted thousands of interviews with people living with diabetes and their healthcare providers, and have continued using this design approach in the development of all of our products. We believe that by listening to the needs of both patients and providers, we have a better chance of delivering products that will help improve their lives.
At Tandem, we are not a diabetes division, we are a diabetes company. Our whole reason for being is to make the lives of people with diabetes better and better, through relentless innovation and revolutionary customer experience.
Our strategy is to excel in our areas of expertise and to partner with other technology leaders to create products that combine the best options available. We believe that true progress is made through collaboration. Our commitment to innovation through partnerships also extends to leading researchers in the artificial pancreas space, and Tandem technology has been used in artificial pancreas research around the world.
All of Tandem’s research and development, manufacturing, and customer support teams are located just steps away from each other at our San Diego, California headquarters. We believe that design, planning, and problem solving all happen best face-to-face.