Every work day is usually different. All of the staff are super nice and friendly. There is job training that teaches you how to deal with everything so you're not left clueless. You also just learn as you do.
What I wish was different
Because COVID, the job training was a little bit after me and my coworkers started working so there were times when I was unsure of how to respond to people who made inquiries to us.
Be eager to learn and understand all alumni related things. It's super helpful if you're passionate about the Alumni Association.