I love that comradery and willingness of the advisors and managers to help as well as their kindness. They were very flexible with hours as well as offering remote access.
What I wish was different
I felt that there could have been a longer period for training and it took me a month to officially get a grip on everything that was asked of me to do. The deadline was very tight for an individual who had no prior training for a position like this and would recommend more hands on training.
Advice
You need to be flexible, adaptable, and level headed to work at this job. You need great communication, organization, and planning skills. Do not be afraid to ask for help when you need it, and don't be afraid to be pushy when it comes to collecting information from other departments.