BCV, a RateGain company, is the hospitality industry’s premier provider of social media solutions. The company provides a full suite of technology-enabled social media solutions 24 hours a day, seven days a week. BCV’s comprehensive management solutions are supported by a robust arsenal of cutting-edge tools and analytics designed to drive traffic, increase sales, create unforgettable experiences for guests, and mitigate negative customer interactions. BCV currently provides its social media solutions to hospitality clients operating under the most elite brands in the industry: Marriott, InterContinental, Hilton, Hyatt, Fontainebleau as well as industry leading ownership and management groups.
