How to prepare is to learn about the company's history and learn about what it takes to be a successful sales rep. For instance, how the company started and learn the expectations of a sale representative. Also have knowledge of home services and what terms such as megabytes per second means and ...
The day in the life was that we took over 20 inbound calls and learned the software called InContact. The teams we had were about 15 people or so. The training was a good experience everyone was friendly and helpful and wanted you to succeed.