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American Airlines

What skills will help me succeed as an American Airlines flight attendant?

Patience and a hard shell, because sometimes it’s like being an adult babysitter. You can’t yell or be rude when someone is inconsiderate to you (and it happens almost daily), just smile and wave and show how you care. Energy, because you will be exhausted after a day in the air, but you’ll still...
Aviation Skillset American Airlines Flight Attendant
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I secured an interview for a flight stewardess position at American Airlines. What should I know going into it?

Be yourself, especially if you are interviewing for a Flight Attendant position. They can tell when someone is being "fake" or telling them what they want to hear and not being genuine
Interview Aviation American Airlines Flight Attendant
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Do you think AA is considered a good airline if I want to start a long-term career as a flight attendant?

Absolutely, because it will give you the face to face interactions with our public, problem solving skills can be sharpened and critical thinking abilities can also be improved upon. One can transition into any qualifying position internally from this position as it is frontline.
Career Progression Aviation American Airlines Flight Attendant
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I'm starting as a summer financial analyst at AA. How much work-life balance can I expect? Are the perks good for an intern?

You should expect very good work-life balance while as a Summer Financial Analyst. It is very easy to live within 30 minutes of the office and when you combine that with the fact that you will be leaving work at 5, you will have a lot of time to do whatever you want. I would say the flight perks,...
Internship Aviation Financial Analyst American Airlines
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How can I increase my chances of getting a return offer after my financial analyst internship at AA is over?

I am going to recommend that you consciously put effort into making the internship as valuable to you as possible. This is going to manifest itself in you talking to your teammates and becoming more ingrained in the team so that it would be weird of them to imagine work without you. Also, by purs...
Internship Aviation Return Offer Financial Analyst American Airlines
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Will I receive lots of support from upper management while I'm working at American Airlines ?

Every flight attendant is assigned to a Flight Service Manager who handles multiple flight attendants. Personally, I’ve only had positive interactions with my two different managers I’ve had, and I’ve heard of a lot of help that’s been given to my flight attendant friends from their managers. We,...
Relationship with Upper Management Aviation American Airlines
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What does the flight attendant training program at American Airlines look like?

The training has changed a little since I was there; however, it is anywhere from 6-8 weeks long. You are typically in class majority of the day with tests every week. SOme of the tests are normal classrom tests & others test your skills concerning the airplane. You will have a lot of fun & need ...
Training Aviation American Airlines Flight Attendant
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How does my role as a financial analyst help contribute to AA's mission and business?

That role specifically deals with handling airport budgets and staffing, determining adequate staffing to provide safe and reliable operations while still being profitable.
Finance Analyst Aviation Company Mission American Airlines
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What skills may help me succeed as a customer relations representative at American Airlines?

Working in Customer Relations requires a lot of patience and empathy. You are working with people who have encountered issues throughout their travel and need to vent. Many of these people have been delayed for days, missed meetings, have had their bags lost, etc. You must also be comfortable wit...
Aviation Skillset Customer Service American Airlines
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How much work-life balance do AA customer relations representatives get? How do you get scheduled shifts?

Schedule bids are based on seniority. Once you have your schedule, expect to keep it for about 3 months. Also expect to have mandatory overtime during busy travel seasons. Besides this, American Airlines is flexible with dropping shifts, offering vacation, splitting shifts, and self trades.
Aviation Work-Life Balance Customer Service American Airlines
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What's the work-life balance like for an American Airlines flight attendant?

The work-life balance can be great. It is one job that when you are ‘off’ you are ‘off’. But when you work, you are out of town. The more senior you are, the more you are able to control your schedule for days off that you want. Early on, I was based in NYC and scheduled to fly for holidays when ...
Aviation Work-Life Balance American Airlines Flight Attendant
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How feasible is it to start at AA as a flight attendant and then transition into a corporate position?

My goal was to work as a Flight Attendant for 2 years and then transition into a full-time Marketing position. At the time I worked for American they had a policy that Flight Attendants were one side of the ‘house’ and unable to apply for corporate positions. They told me I would have to quit my ...
Internship Aviation Return Offer American Airlines Flight Attendant
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What does it take to be a reservations agent at AA?

The main skills I recommend for this job position are interpersonal skills. These include: communication skills (both verbal and non-verbal communication), emotional intelligence, team- work, persuasion, conflict resolution and decision-making. Notice that these are basic to work in any Airline c...
Aviation Skillset American Airlines Reservations
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How many weekly hours do AA reservations reps have to work?

Reservation agent work normally 8 hrs full time and 4 hrs part time, rarely you will have an over time. Normally, the overtime is due to climate, too many flight cancellations, holiday season, etc. This mean you should be able to plan ahead of time your work-life activities. Even though work- sc...
Aviation Work-Life Balance American Airlines Reservations
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Does AA usually offer full-time positions for students once they complete their internships as reservations agents?

Yes, you may turn your internship as a Reservation agent to a full time offer. Just keep in mind your interpersonal skills and the time handling in your calls. The company care about your efficiency during every call. They do track that and give you a report every quarter. Luckly, they recognize ...
Internship Aviation Return Offer American Airlines Reservations
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What does it take to be a strategy analyst for American Airlines?

You need to possess a strong understanding of basic economics (supply and demand), and have some skills with Excel. (knowledge of SQL and SAS is a plus, but not expected). At AA we understand that Revenue Management is a niche practice, and not taught in most undergraduate and graduate courses. S...
Analyst Aviation American Airlines
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Do AA strategy analysts have good work-life balance?

Overall, a very good work-life balance. We work Monday thru Friday 8 hours a day. When I am home, I am not expected to continue working or respond to email. On vacations, your department and team will respect your time away from work.
Analyst Aviation Work-Life Balance American Airlines
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Are there specific skills that will help me succeed as an American Airlines fleet service clerk?

As a Fleet Service Clerk at American Airlines you need to be a team player. Typically, a crew consists of five clerks. Everyone has a responsibility and working in unison ensures that everyone works safely and that the flights are going out on time. You also need to be flexible, schedules in the ...
Aviation Skillset American Airlines Maintenance
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Do AA fleet service clerks have flexible shift scheduling options?

As a Fleet Service Clerk for American Airlines one of the best benefits is that you are allowed to trade shifts with your coworkers. This means that if you don’t want to work on a Friday you can have someone pick it up for you. There’s a large network of clerks and most of the time you can find s...
Aviation Work-Life Balance American Airlines Maintenance
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Currently a fleet service clerk intern at American Airlines; how can I get a full-time offer?

Stay connected and talk to your manager about your goals. Set aside some time to let your manager know your interests and where you would like to progress in the company and show what steps you’re taking to get there. Your manager will work with you to create a plan and timeline for making the ne...
Internship Aviation Return Offer American Airlines Maintenance
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